Privacy Policy

1. Overview

This Privacy policy describes how M.E.M (“we,” “us,” or “our”) collects, uses and shares personal information when you visit our website, purchase our yoga products and/or participate in our online retreats.

2. Information we collect

1. Personal information: When you make a purchase on our website, we collect personal information such as your name, contact information and payment details.
2. Usage information: We collect information about how you interact with our website, including your IP address, browser type, pages visited and time spent on the site.
3. Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve our services and provide a customized experience. These are also for your convenience so that you do not have to fill in your details again when first done once. These cookies will last for one year.

3. How we use your information

1. Order processing: We use your personal information to process orders, fullfill requests and provide customer support.
2. Communication: With your permission we may use your contact information to send you updates about your orders, newsletters and promotional materials.
3. Analytics: We analyze usage data to improve our website, products and services.

4. Information sharing

We do not sell, trade or rent your personal information to third parties. We may share your information with trusted service providers who assist us in conducting our business, such as payment processors and shipping companies.

5. Security

We implement security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electric storage is completely secure.

6. Your choices

You can manage your communication preferences by unsubscribing form marketing emails. You can also disable cookies in your browser settings, but this may affect the functionality of our website. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

7. Not directed to children

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this privacy policy

We reserve the right to update this privacy policy to reflect changes in our practices. We will notify you of any material changes by posting the updated policy on our website.

Cookie policy

1. What are cookies?

Cookies are small text files stored on your device that track and remember your preferences. We use cookies to enhance your experience on our website.

2. Types of cookies we use

1. Essential cookies: Necessary for the proper functioning of our website.
2. Analytics cookies: Help us understand how visitors interact with our site.
3. Preference cookies: Remember your preferences, such as language and region settings.

3. How to manage cookies

You can control and delete cookies in your browser settings. Disabling cookies may affect the functionality of our website and is on your own responsibility.

4. Third-party cookies

We may use third-party services that use cookies. Please refer to the respective privacy policies of these services for more information.

5. Consent

By using our website, you consent to the use of cookies as described in this cookie policy.

6. Changes to this cookie policy

We may update this cookie policy to reflect changes in our practices. Check this page for the latest information.

7. Further cookie information